Live chat for your website and app, powered by AI
Dixa Messenger puts chat on your site and inside your iOS and Android apps. Mim AI handles routine questions instantly, your team steps in when it matters, and every conversation comes with full customer history.
Trusted by 850+ brands across 42 countries
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Everything you need to run live chat
Mim AI Agent
Intelligent Routing
Full Customer History
Web & In-App Chat
Contact Form Fallback
CSAT Surveys
Mim answers first.
Your team handles the rest
Routine questions don't need to wait. Mim AI responds instantly, answering FAQs, checking order status, and processing simple requests. When something needs a human, Mim hands off with full context, so your team never has to ask customers to repeat themselves.
- Mim resolves up to 80% of common questions
- Seamless handoff with conversation history attached
- Customers get instant answers, your team gets fewer interruptions
Every chat starts with context, not questions
No more "Can I get your order number?" Dixa pulls in customer data automatically — orders, returns, loyalty status, past conversations. Your team sees everything before they type a word.
- Customer data from Shopify, Magento, and your CRM
- Full conversation history across all channels
- AI suggests responses based on your knowledge base
One messenger for your website and your app
Dixa Messenger brings the same chat experience to your website and your mobile apps. Match it to your brand, choose where and when it appears, and let customers pick up the conversation whenever it suits them. Every message lands in Dixa with the full customer history attached.
- Native SDKs for iOS, Android, and React Native
- Async messaging, so customers can reply in their own time
- Your brand colors, placement, and visibility rules
The more you integrate and the more you get better at prompting, the more Mim evolves from just an AI agent to really a helping colleague."
Most providers just focused on content-related AI. Mim gave us the ability to do tasks which normally colleagues do. That's what really made the difference."
Dixa’s automation and incredible AI agent assistant have greatly enhanced our efficiency and productivity."
Since partnering with Dixa, we've nearly doubled the workload achieved each day–resulting in extremely positive customer satisfaction and very happy teams."
To enhance our CX, we knew that the business needed a unified platform to reduce silos across channels and teams. Dixa's one-screen wonder has been a game changer that keeps our workflows seamless."
Frequently Asked Questions
See what Dixa can do for you
Book a call with our team and discover how brands like yours handle more with less.
